Our Mission: More effective customer support
Our goal is to simplify customer support and improve customer satisfaction by providing companies with the tools they need to effectivelly communicate with their customers (and save money at the same time).
Because email is very ineffective at communicating complex visual ideas, TimZon provides a set of solutions to reduce the support cycle by leveraging screen capture, whiteboard, audio and video..
TimZon is the easiest way to share visual feedback. Give our solutions a try:
TimZon for outbound communication.
SnapABug help widget.
Our Team
Jerome Breche
Founder and CEO - With more than 15 years of hardware and software experience, Jerome managed development and support organizations for Sanmina-SCI and is laser focused on customer satisfaction.
Jerome Mouton
Founder and CTO - Prior to founding TimZon, Jerome managed software engineering teams for Mentor Graphics, in the US, Europe and India. He also contracted for Google on several contextual ad, gadget and mapplet projects and is recognized as an expert on several Google APIs.